Tell me more about your shipping?
Soulfull Tribe are proud to utilise Sendle that is Australia's first 100% carbon neutral delivery service and Australia's first certified technology B Corporation. B Corporations are for-profit companies certified by the nonprofit B Lab to meet rigorous standards of social and environmental performance, accountability and transparency. To us it is a non negotiable to minimise our impact on the planet including the delivery process. This is also a priority for Sendle and why all their deliveries are 100% Carbon Neutral.
How much is postage?
Shipping will be calculated depending on weight and location at checkout.
What happens if I make a mistake in my postage details?
Please double check your address before submitting your order. Soulfull Tribe does not accept responsibility for customers providing incorrect shipping details. In this instance, if products are returned to Soulfull Tribe, the resending of items to the customer will be at the customers expense.
Do you post internationally?
No sorry, postage destinations are currently throughout Australia (no PO Boxes)... for now.
How long until I receive my order?
Orders are processed within 24 hours and shipped every single weekday. For orders within the Sunshine Coast, deliveries are made overnight and all other places within Australia are made within 2-5 business days. You will be sent a tracking number when your order is dispatched.
We respect your privacy! Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to Soulfull Tribe will be held with the utmost care, and will not be used in ways that you have not consented to.